A database of elements taken from Australian NTIS training packages.

BSB01 files at NTIS

BSB01 - Business Services Training Package

Select one of the following units...

Unit Name
206/01  Take instructions in relation to a transaction
206/04  Negotiate with others to achieve tasks and goals
206/05  Prepare and execute documents
206/09  Finalise transaction
BSACS301A  Apply the principles of confidentiality and security within the legal environment
BSACS401A  Provide non-legal advice
BSALC301A  Use legal terminology in order to carry out tasks
BSALC401A  Interact with other parties
BSALC402A  Research, locate and provide legal and other information in response to requests
BSALC501A  Run a file
BSALF301A  Maintain records for time and disbursements in a legal practice
BSALF401A  Maintain trust accounts
BSALLG401A  Arrange documents and list exhibits for litigation support
BSALLG501A  Assist with the discovery process
BSALLG502A  Appear in court
BSALLG503A  Attend pre-trial negotiations
BSALO301A  Assist in prioritising and planning activities in a legal practice
BSALO501A  Perform legal research and prepare reports to meet identified needs
BSALPL401A  Provide support in Property Law matters
BSALPL402A  Provide support in Family Law matters
BSALPL403A  Provide support in Criminal Law matters
BSALPL404A  Provide support in Commercial Law matters
BSALPL501A  Cost complex files
BSALPL502A  Administer in-house mortgage practice
BSALPP301A  Apply knowledge of the legal system to complete tasks
BSALPP302A  Carry out search of the public record
BSALPP303A  Deliver court documentation
BSALPP401A  Prepare and produce complex legal documents
BSALPP501A  Obtain information from a client
BSALPP502A  Draft legally binding documents
BSALR301A  Handle receipt and despatch of information
BSBADM301A  Produce texts from shorthand notes
BSBADM302A  Produce texts from notes
BSBADM303A  Produce texts from audio transcription
BSBADM304A  Design and develop text documents
BSBADM305A  Create and use databases
BSBADM306A  Create electronic presentations
BSBADM307A  Organise schedules
BSBADM308A  Process payroll
BSBADM309A  Process accounts payable and receivable
BSBADM310A  Maintain a general ledger
BSBADM401A  Produce complex texts from shorthand notes
BSBADM402A  Produce complex business documents
BSBADM403A  Develop and use complex databases
BSBADM404A  Develop and use complex spreadsheets
BSBADM405A  Organise meetings
BSBADM406A  Organise business travel
BSBADM407A  Administer projects
BSBADM408A  Prepare financial reports
BSBADM501A  Manage the establishment and maintenance of a workgroup network
BSBADM502A  Manage meetings
BSBADM503A  Plan and manage conferences
BSBADM504A  Plan or review administration systems
BSBADM505A  Manage payroll
BSBADM506A  Manage business document design and development
BSBADV401A  Profile a target audience
BSBADV402A  Conduct pre-campaign testing
BSBADV403A  Monitor advertising production
BSBADV404A  Schedule advertisements
BSBADV501A  Develop a creative concept
BSBADV502A  Write persuasive copy
BSBADV503A  Coordinate advertising research
BSBADV504A  Create advertisements
BSBADV505A  Evaluate and recommend 'above the line' media options
BSBADV506A  Evaluate and recommend 'below the line' media options
BSBADV507A  Develop a media plan
BSBADV508A  Present an advertising campaign
BSBADV601A  Create an advertising brief
BSBADV602A  Develop an advertising campaign
BSBADV603A  Manage advertising production
BSBADV604A  Execute an advertising campaign
BSBADV605A  Evaluate campaign effectiveness
BSBATSIC403A  Maintain and protect culture
BSBATSIC411A  Communicate with the community
BSBATSIC510A  Conduct a community meeting
BSBATSIL401A  Meet the roles and responsibilities of a Board member (1)
BSBATSIL402A  Use the constitution
BSBATSIL408A  Manage a Board meeting
BSBATSIL409A  Manage time
BSBATSIL410A  Manage stress
BSBATSIL501A  Meet the roles and responsibilities of a Board member (2)
BSBATSIL502A  Work with the Manager
BSBATSIL503A  Manage conflict
BSBATSIL508A  Be a community leader
BSBATSIL509A  Manage self as a Board member
BSBATSIM404A  Use the business plan
BSBATSIM405A  Monitor financial management and budgets
BSBATSIM406A  Manage assets
BSBATSIM407A  Plan for organisational needs
BSBATSIM412A  Implement a business-like approach
BSBATSIM413A  Oversee business planning
BSBATSIM414A  Oversee the organisation's annual budget
BSBATSIM415A  Contribute to a positive and culturally appropriate workplace
BSBATSIM504A  Develop and implement organisational policies
BSBATSIM505A  Control organisation finances
BSBATSIM506A  Develop employment policies
BSBATSIM507A  Establish and maintain a strategic planning cycle
BSBATSIM511A  Develop enterprise opportunities
BSBATSIM512A  Manage Board competencies
BSBATSIM513A  Oversee recruitment and induction of staff
BSBATSIW416A  Obtain and manage consultancy services
BSBATSIW417A  Select and utilise technology
BSBATSIW514A  Represent your organisation
BSBATSIW515A  Secure funding
BSBAUD401A  Prepare for a quality audit
BSBAUD402A  Participate in a quality audit
BSBAUD501A  Initiate a quality audit
BSBAUD502A  Prepare to lead a quality audit
BSBAUD503A  Lead a quality audit
BSBAUD504A  Report on a quality audit
BSBCMN101A  Prepare for work
BSBCMN102A  Complete daily work activities
BSBCMN103A  Apply basic communication skills
BSBCMN104A  Plan skills development
BSBCMN105A  Use business equipment
BSBCMN106A  Follow workplace safety procedures
BSBCMN107A  Operate a personal computer
BSBCMN108A  Develop keyboard skills
BSBCMN109A  Follow environmental work practices
BSBCMN201A  Work effectively in a business environment
BSBCMN202A  Organise and complete daily work activities
BSBCMN203A  Communicate in the workplace
BSBCMN204A  Work effectively with others
BSBCMN205A  Use business technology
BSBCMN206A  Process and maintain workplace information
BSBCMN207A  Prepare and process financial/business documents
BSBCMN208A  Deliver a service to customers
BSBCMN210A  Implement improved work practices
BSBCMN211A  Participate in workplace safety procedures
BSBCMN212A  Handle mail
BSBCMN213A  Produce simple word-processed documents
BSBCMN214A  Create and use simple spreadsheets
BSBCMN215A  Participate in environmental work practices
BSBCMN216A  Create customer relationship
BSBCMN217A  Process customer feedback
BSBCMN218A  Apply basic first aid
BSBCMN301A  Exercise initiative in a business environment
BSBCMN302A  Organise personal work priorities and development
BSBCMN303A  Contribute to effective workplace relationships
BSBCMN304A  Contribute to personal skill development and learning
BSBCMN306A  Produce business documents
BSBCMN307A  Maintain business resources
BSBCMN309A  Recommend products and services
BSBCMN312A  Support innovation and change
BSBCMN313A  Maintain environmental procedures
BSBCMN314A  Utilise a knowledge management system
BSBCMN315A  Work effectively with diversity
BSBCMN316A  Process customer complaints
BSBCMN317A  Meet customer needs and expectations
BSBCMN318A  Write simple documents
BSBCMN319A  Apply advanced first aid
BSBCMN320A  Maintain first aid equipment and resources
BSBCMN402A  Develop work priorities
BSBCMN403A  Establish business networks
BSBCMN404A  Develop teams and individuals
BSBCMN405A  Analyse and present research information
BSBCMN406A  Maintain business technology
BSBCMN407A  Coordinate business resources
BSBCMN408A  Report on financial activity
BSBCMN409A  Promote products and services
BSBCMN410A  Coordinate implementation of customer service strategies
BSBCMN412A  Promote innovation and change
BSBCMN413A  Implement and monitor environmental policies
BSBCMN414A  Undertake marketing activities
BSBCMN415A  Manage first aid policy
BSBCMN416A  Identify risk and apply risk management processes
BSBCMN417A  Coordinate customer service activities
BSBCMN418A  Address customer needs
BSBCMN419A  Manage projects
BSBCMN420A  Write complex documents
BSBCMN421A  Assist with compliance with OHS and other relevant laws
BSBCOM401A  Organise and monitor the operation of compliance management system
BSBCOM402A  Implement processes for the management of breaches in compliance requirements
BSBCOM403A  Provide education and training on compliance requirements and systems
BSBCOM404A  Promote and liaise on compliance requirements, systems and related issues
BSBCOM501A  Identify and interpret compliance requirements
BSBCOM502A  Evaluate and review compliance
BSBCOM503A  Develop processes for the management of breaches in compliance requirements
BSBCOM504A  Create a culture of compliance within an organisation
BSBCOM601A  Research compliance requirements and issues
BSBCOM602A  Develop and create compliance requirements
BSBCOM603A  Plan and establish compliance management systems
BSBEBUS301A  Search and assess online business information
BSBEBUS302A  Use and maintain electronic mail system
BSBEBUS303A  Participate in a virtual community
BSBEBUS304A  Buy online
BSBEBUS305A  Sell online
BSBEBUS306A  Make payments online
BSBEBUS307A  Bank online
BSBEBUS308A  Maintain online business records
BSBEBUS309A  Undertake e-learning
BSBEBUS310A  Work effectively as an off-site e-worker
BSBEBUS401A  Conduct online research
BSBEBUS402A  Implement e-correspondence policies
BSBEBUS403A  Communicate electronically
BSBEBUS404A  Trade online
BSBEBUS405A  Conduct online financial transactions
BSBEBUS406A  Monitor and maintain records in an online environment
BSBEBUS407A  Review and maintain the business aspects of a website
BSBEBUS408A  Implement and monitor delivery of quality customer service online
BSBEBUS409A  Lead and facilitate e-staff
BSBEBUS501A  Evaluate e-business opportunities
BSBEBUS502A  Evaluate e-business models
BSBEBUS503A  Design an e-business
BSBEBUS504A  Implement an e-business strategy
BSBEBUS505A  Implement new technologies for business
BSBEBUS506A  Plan and develop a business website
BSBEBUS507A  Manage the business aspects of a website
BSBEBUS508A  Build a virtual community
BSBEBUS509A  Implement e-business outsourcing arrangements
BSBEBUS510A  Manage e-business outsourcing
BSBEBUS511A  Implement a knowledge management strategy for an e-business
BSBEBUS512A  Implement electronic communication policy
BSBEBUS513A  Plan e-learning
BSBEBUS514A  Implement e-learning
BSBEBUS515A  Facilitate e-learning
BSBEBUS516A  Manage online purchasing
BSBEBUS517A  Manage online inventory
BSBEBUS518A  Manage an e-business supply chain
BSBEBUS519A  Manage online sales systems
BSBEBUS520A  Manage online payments systems
BSBEBUS521A  Plan e-marketing communications
BSBEBUS522A  Conduct e-marketing communications
BSBEBUS523A  Investigate and plan e-work business solutions
BSBEBUS524A  Implement and manage e-working arrangements
BSBEBUS601A  Develop an e-business strategy
BSBEBUS602A  Develop an action plan for an e-business strategy
BSBEBUS603A  Evaluate new technologies for business
BSBEBUS604A  Develop a business website strategy
BSBEBUS605A  Identify and implement e-business innovation
BSBEBUS606A  Manage e-business risk
BSBEBUS607A  Develop e-business outsourcing policy and guidelines
BSBEBUS608A  Develop and implement online information policy
BSBEBUS609A  Develop a knowledge management strategy for an e-business
BSBEBUS610A  Develop electronic communication policy
BSBEBUS611A  Develop and implement e-business human resource management policy and practices
BSBEBUS612A  Develop and implement e-work policy and guidelines
BSBEBUS613A  Develop online customer service strategies
BSBEBUS614A  Build online customer loyalty
BSBEBUS615A  Use online systems to support managerial decision-making
BSBEBUS616A  Plan an e-business supply chain
BSBEMS401A  Develop and implement business development strategies to expand client base
BSBEMS402A  Develop and implement strategies to source and assess candidates
BSBEMS403A  Develop and provide employment management services to candidates
BSBEMS404A  Manage the recruitment process for client organisations
BSBFLM302A  Support leadership in the workplace
BSBFLM303A  Contribute to effective workplace relationships
BSBFLM303B  Contribute to effective workplace relationships
BSBFLM304A  Participate in work teams
BSBFLM305A  Support operational plan
BSBFLM305B  Support operational plan
BSBFLM306A  Provide workplace information and resourcing plans
BSBFLM306B  Provide workplace information and resourcing plans
BSBFLM309A  Support continuous improvement systems and processes
BSBFLM311A  Support a workplace learning environment
BSBFLM311B  Support a workplace learning environment
BSBFLM312A  Contribute to team effectiveness
BSBFLM402A  Show leadership in the workplace
BSBFLM403A  Manage effective workplace relationships
BSBFLM403B  Implement effective workplace relationships
BSBFLM404A  Lead work teams
BSBFLM405A  Implement operational plan
BSBFLM405B  Implement operational plan
BSBFLM406A  Implement workplace information system
BSBFLM409A  Implement continuous improvement
BSBFLM412A  Promote team effectiveness
BSBFLM501A  Manage personal work priorities and professional development
BSBFLM501B  Manage personal work priorities and professional development
BSBFLM502A  Provide leadership in the workplace
BSBFLM503A  Establish effective workplace relationships
BSBFLM503B  Manage effective workplace relationships
BSBFLM504A  Facilitate work teams
BSBFLM505A  Manage operational plan
BSBFLM506A  Manage workplace information systems
BSBFLM507A  Manage quality customer service
BSBFLM507B  Manage quality customer service
BSBFLM509A  Promote continuous improvement
BSBFLM509B  Facilitate continuous improvement
BSBFLM510A  Facilitate and capitalise on change and innovation
BSBFLM510B  Facilitate and capitalise on change and innovation
BSBFLM511A  Develop a workplace learning environment
BSBFLM511B  Develop a workplace learning environment
BSBFLM512A  Ensure team effectiveness
BSBFLM513A  Manage budgets and financial plans within the work team
BSBFLM514A  Manage people
BSBFRA301A  Work within a franchise
BSBFRA401A  Manage compliance with franchisee obligations and legislative requirements
BSBFRA402A  Establish a franchise
BSBFRA403A  Manage relationship with franchisor
BSBFRA404A  Manage a multiple site franchise
BSBFRA501A  Establish a franchise operation
BSBFRA502A  Manage a franchise operation
BSBFRA503A  Manage establishment of new sites or regions
BSBFRA504A  Manage relationships with franchisees
BSBFRA505A  Manage closure of a franchise
BSBHR401A  Administer human resource systems
BSBHR402A  Recruit and select personnel
BSBHR403A  Process human resource documents and inquiries
BSBHR404A  Coordinate human resource services
BSBHR405A  Implement industrial relations procedures
BSBHR501A  Manage human resource consultancy services
BSBHR502A  Manage human resource management information systems
BSBHR503A  Manage performance management systems
BSBHR504A  Manage industrial relations policies and processes
BSBHR506A  Manage recruitment, selection and induction processes
BSBHR507A  Manage separation/termination
BSBHR508A  Manage work/life skills
BSBHR509A  Manage rehabilitation/return-to-work programs
BSBHR510A  Plan mediation processes
BSBHR511A  Implement mediation processes
BSBHR512A  Manage industrial relations initiatives
BSBHR513A  Manage industrial relations disputes
BSBHR601A  Manage change
BSBHR602A  Manage human resource strategic planning
BSBHR603A  Contribute to organisation development
BSBHR604A  Manage employee relations
BSBHR605A  Contribute to organisation design
BSBINT301A  Apply knowledge of the international trade environment to complete work
BSBINT302A  Apply knowledge of legislation relevant to international trade to complete work
BSBINT303A  Organise the importing and exporting of goods
BSBINT304A  Assist in the international transfer of services
BSBINT305A  Prepare business documents for the international trade of goods
BSBINT306A  Apply knowledge of international finance and insurance to complete work requirements
BSBINT401A  Research international business opportunities
BSBINT402A  Market goods and services internationally
BSBINT403A  Research international markets
BSBINT404A  Implement international client relationship strategies
BSBINT405A  Apply knowledge of import and export international conventions, laws and finance
BSBINT406A  Promote compliance with legislation
BSBINT407A  Prepare business advice on export Free on Board Value
BSBINT408A  Prepare business advice on the taxes and duties for international trade transactions
BSBINT409A  Plan for international trade
BSBINT501A  Profile international markets
BSBINT502A  Analyse consumer behaviour for specific international markets
BSBINT503A  Analyse data from international markets
BSBINT504A  Forecast international market and business needs
BSBINT505A  Build international client relationships
BSBINT506A  Build international business networks
BSBINT507A  Report on finances related to international business
BSBINT508A  Promote products and services to international markets
BSBMED201A  Use basic medical terminology
BSBMED202A  Follow OHS policies and procedures in a medical office
BSBMED301A  Use advanced medical terminology
BSBMED302A  Prepare and process medical accounts
BSBMED303A  Maintain patient records
BSBMED304A  Assist in controlling stocks and supplies
BSBMED305A  Apply the principles of confidentiality, privacy and security within the medical environment
BSBMED401A  Manage patient record-keeping system
BSBMED402A  Control stocks and supplies
BSBMGT501A  Market services and concepts to internal customers
BSBMGT502A  Manage people performance
BSBMGT503A  Prepare budgets and financial plans
BSBMGT504A  Manage budgets and financial plans
BSBMGT506A  Recruit, select and induct staff
BSBMGT507A  Manage environmental performance
BSBMGT508A  Manage risk management system
BSBMGT509A  Manage a knowledge management system
BSBMGT510A  Determine needs of customer populations
BSBMGT511A  Develop a business opportunity
BSBMGT512A  Manage relationships in a family business
BSBMGT513A  Plan for family business succession
BSBMGT514A  Plan and manage growth in a family business
BSBMGT601A  Contribute to strategic direction
BSBMGT602A  Contribute to the development and implementation of strategic plans
BSBMGT603A  Review and develop business plans
BSBMGT604A  Manage business operations
BSBMGT605A  Provide leadership across the organisation
BSBMGT606A  Manage customer focus
BSBMGT607A  Manage knowledge and information
BSBMGT608A  Manage innovation and continuous improvement
BSBMGT609A  Manage risk
BSBMGT610A  Manage environmental management systems
BSBMGT611A  Develop risk management strategy
BSBMGT612A  Plan and implement a knowledge management system
BSBMGT613A  Review and improve a knowledge management system
BSBMGT614A  Develop and implement diversity policy
BSBMKG301A  Research the market
BSBMKG302A  Identify marketing opportunities
BSBMKG303A  Draft an elementary marketing audit report
BSBMKG304A  Assist with market research
BSBMKG401A  Profile the market
BSBMKG402A  Analyse consumer behaviour for specific markets
BSBMKG403A  Analyse market data
BSBMKG404A  Forecast market and business needs
BSBMKG405A  Implement and monitor marketing activities
BSBMKG406A  Build client relationships
BSBMKG407A  Make a presentation
BSBMKG408A  Conduct market research
BSBMKG501A  Evaluate marketing opportunities
BSBMKG502A  Establish and adjust the marketing mix
BSBMKG503A  Develop a marketing communications plan
BSBMKG504A  Implement a marketing solution
BSBMKG505A  Review marketing performance
BSBMKG506A  Plan market research
BSBMKG601A  Develop marketing strategies
BSBMKG602A  Develop a marketing plan
BSBMKG603A  Manage the marketing process
BSBMKG604A  Develop and manage direct marketing campaigns
BSBMKG605A  Evaluate international marketing opportunities
BSBMKG606A  Manage international marketing programs
BSBMKG607A  Manage market research
BSBOHS301A  Apply knowledge of OHS legislation in the workplace
BSBOHS302A  Participate effectively in OHS communication and consultative processes
BSBOHS303A  Contribute to OHS hazard identification and risk assessment
BSBOHS304A  Contribute to OHS hazard control
BSBOHS305A  Contribute to OHS issue resolution
BSBOHS306A  Contribute to implementing emergency prevention activities and response procedures
BSBOHS307A  Participate in OHS investigations
BSBOHS401A  Contribute to the implementation of a systematic approach to managing OHS
BSBOHS402A  Contribute to the implementation of the OHS consultation process
BSBOHS403A  Identify hazards and assess OHS risks
BSBOHS404A  Contribute to the implementation of strategies to control OHS risk
BSBOHS405A  Contribute to the implementation of emergency procedures
BSBOHS406A  Use equipment to conduct workplace monitoring
BSBOHS501A  Participate in the coordination and maintenance of a systematic approach to managing OHS
BSBOHS502A  Participate in the management of the OHS information and data systems
BSBOHS503A  Assist in the design and development of OHS participative arrangements
BSBOHS504A  Apply principles of OHS risk management
BSBOHS505A  Manage hazards in the work environment
BSBOHS506A  Monitor and facilitate the management of hazards associated with plant
BSBOHS507A  Facilitate the application of principles of occupational health to control OHS risk
BSBOHS508A  Participate in the investigation of incidents
BSBOHS601A  Develop a systematic approach to managing OHS
BSBOHS602A  Develop OHS information and data analysis and reporting and recording processes
BSBOHS603A  Analyse and evaluate OHS risk
BSBOHS604A  Apply ergonomic principles to control OHS risk
BSBOHS605A  Apply occupational hygiene principles to control OHS risk
BSBOHS606A  Develop and implement crisis management processes
BSBOHS607A  Advise on application of safe design principles to control OHS risk
BSBOHS608A  Conduct an OHS audit
BSBOHS609A  Evaluate an organisation's OHS performance
BSBPM401A  Apply scope management techniques
BSBPM402A  Apply time management techniques
BSBPM403A  Apply cost management techniques
BSBPM404A  Apply quality management techniques
BSBPM405A  Apply human resources management approaches
BSBPM406A  Apply communications management techniques
BSBPM407A  Apply risk management techniques
BSBPM408A  Apply contract and procurement techniques
BSBPM501A  Manage application of project integrative processes
BSBPM502A  Manage project scope
BSBPM503A  Manage project time
BSBPM504A  Manage project costs
BSBPM505A  Manage project quality
BSBPM506A  Manage project human resources
BSBPM507A  Manage project communications
BSBPM508A  Manage project risk
BSBPM509A  Manage project procurement
BSBPM601A  Direct the integration of multiple projects/programs
BSBPM602A  Direct the scope of multiple projects/programs
BSBPM603A  Direct time management of multiple projects/programs
BSBPM604A  Direct cost management of multiple projects/programs
BSBPM605A  Direct quality management of multiple projects/programs
BSBPM606A  Direct human resources management of multiple projects/programs
BSBPM607A  Direct communications management of multiple projects/programs
BSBPM608A  Direct risk management of multiple projects/programs
BSBPM609A  Direct procurement and contracts of multiple projects/programs
BSBPUR301A  Purchase goods and services
BSBPUR401A  Plan purchasing
BSBPUR402A  Negotiate contracts
BSBPUR403A  Conduct international purchasing
BSBPUR501A  Develop, implement and review purchasing strategies
BSBPUR502A  Manage supplier relationships
BSBPUR503A  Manage international purchasing
BSBPUR504A  Manage a supply chain
BSBRKG301A  Control records
BSBRKG302A  Undertake disposal
BSBRKG303A  Retrieve information from records
BSBRKG304A  Maintain business records
BSBRKG401A  Review the status of a record
BSBRKG402A  Provide information from and about records
BSBRKG403A  Set up a business or records system for a small office
BSBRKG501A  Determine business or records system specifications
BSBRKG502A  Manage and monitor business or records systems
BSBRKG503A  Develop and maintain a classification scheme
BSBRKG504A  Develop terminology for activities and records
BSBRKG505A  Document or reconstruct a business or records system
BSBRKG601A  Define recordkeeping framework
BSBRKG602A  Develop recordkeeping policy
BSBRKG603A  Prepare a functional analysis for an organisation
BSBRKG604A  Determine security and access rules and procedures
BSBRKG605A  Determine records requirements to document a function
BSBRKG606A  Design a records retention and disposal schedule
BSBRKG607A  Document and monitor the record-creating context
BSBRKG608A  Plan management of records over time
BSBSBM301A  Research business opportunities
BSBSBM401A  Establish business and legal requirements
BSBSBM402A  Undertake financial planning
BSBSBM403A  Promote the business
BSBSBM404A  Undertake business planning
BSBSBM405A  Monitor and manage business operations
BSBSBM406A  Manage finances
BSBSBM407A  Manage a small team
BSBSLS301A  Develop product knowledge
BSBSLS302A  Identify sales prospects
BSBSLS303A  Present a sales solution
BSBSLS304A  Secure prospect commitment
BSBSLS305A  Support post-sale activities
BSBSLS306A  Self-manage sales performance
BSBSLS401A  Lead a sales team
BSBUN401A  Develop and implement an organising plan
BSBUN402A  Empower members
BSBUN403A  Communicate with workers
BSBUN404A  Promote equality of opportunity and fair treatment for all members
BSBUN405A  Promote the values, principles and policies of the union
BSBUN406A  Undertake bargaining
BSBUN407A  Provide advice to union members and undertake negotiations
BSBUN408A  Prepare cases for the union
BSBUN409A  Appear before tribunals and represent members
BSBUN501A  Develop, manage and review campaigns and projects
BSBUN502A  Represent the union in key forums
BSBUN503A  Coordinate case preparation and research
BSBUN504A  Advocate and present cases for members
BSBUN505A  Develop, implement and manage union policy
BSBUN506A  Coordinate research and analysis
BSZ405A  Plan and promote a training program
BSZ406A  Plan a series of training sessions
BSZ408A  Review training
BSZ501A  Analyse competency requirements
BSZ502A  Design and establish the training system
BSZ503A  Design and establish the assessment system
BSZ504A  Manage the training and assessment system
BSZ505A  Evaluate the training and assessment system
BSZ506A  Develop assessment procedures
BSZ507A  Develop assessment tools
BSZ508A  Design training courses
CHCAD2A  Support the interests, rights and needs of clients within duty of care requirements
CHCCD11A  Provide advocacy and representation
CHCCD12C  Apply a community development framework
CHCCD13A  Work within specific communities
CHCCD1A  Support community participation
CHCCD3A  Meet information needs of the community
CHCCD7A  Support community resources
CHCCD8A  Support community action
CHCCS1B  Deliver and monitor service to clients
CHCCS6B  Assess and deliver services to clients with complex needs
CHCDIS11B  Co-ordinate disability work
CHCDIS18A  Support students with special needs
CHCDIS8B  Support people with disabilities as workers
CHCDIS9B  Maximise participation in work by people with disabilities
CHCES301A  Work in the employment services area
CHCES302A  Work with government in a purchaser/provider relationship
CHCES303A  Use labour market information
CHCES304A  Deliver recruitment services
CHCES305A  Monitor New Apprenticeships arrangements
CHCES401A  Analyse and apply labour market information
CHCES402A  Deliver New Apprenticeships services
CHCES403A  Develop and monitor employment plans
CHCES404A  Promote clients to employers
CHCES405A  Monitor service performance in a purchaser/provider relationship with government
CHCES406A  Provide job search support
CHCES501A  Manage service delivery in a purchaser/provider relationship with government
CHCES502A  Research and report on labour market information
CHCORG29A  Provide coaching and motivation
CULLB412A  Undertake cataloguing activities
FNAMERC03B  Serve legal process
ICAITAD043A  Develop and present a feasibility report
ICAITAD051B  Develop client user interface
ICAITAD052B  Design IT security framework
ICAITAD053B  Design system security and controls
ICAITAD054B  Validate quality and completeness of design
ICAITAD138A  Determine acceptable solution providers for e-business projects
ICAITAD141A  Design dynamic websites to meet technical requirements
ICAITAD146A  Develop web site information architecture
ICAITAD147A  Determine that database functionality and scalability suits business requirements
ICAITAD148A  Identify new technology models for e-business
ICAITAD149A  Implement quality assurance process for e-business solutions
ICAITAD150A  Evaluate vendor products and equipment
ICAITAD151A  Gather data to identify business requirements
ICAITAD152A  Implement risk management processes
ICAITAD156A  Review and plan for risk to e-business solution providers
ICAITAD157A  Develop technical requirements for an e-business solution
ICAITAD158A  Translate business needs into technical requirements
ICAITB059A  Contribute to the development of the detailed technical design
ICAITB073B  Pilot the developed system
ICAITB074B  Monitor the system pilot
ICAITD209A  Writing for the world wide web
ICAITS108B  Complete database back-up and recovery
ICAITS116A  Undertake capacity planning
ICAITS119B  Monitor and administer systems security
ICAITS191A  Maintain web site performance
ICAITS194A  Ensure basic web site security
ICAITS199A  Manage e-business websites
ICAITS200A  Monitor traffic and compile specified site traffic reports
ICAITS202A  Ensure privacy for users
ICAITS203A  Choose a web hosting service
ICAITSP039B  Match the IT needs with the strategic direction of the enterprise
ICAITSP040A  Manage and review contracts-
ICAITT183A  Confirm accessibility of web site design
ICAITT184A  Ensure site usability
ICAITTW214A  Maintain ethical conduct
ICAITU127B  Support system software
ICAITU205A  Select and employ software and hardware multimedia tools
ICTTC210A  Process sales of limited product/service from incoming inquiries
ICTTC211A  Process sales of complex product/service and where customer is unsure of available solutions
ICTTC212A  Process sales which commit both customer and enterprise to considerable financial commitment
ICTTC214A  Process general inquiries from customers and provide associated support and assistance
ICTTC222A  Process low risk credit applications
ICTTC223A  Process high risk credit applications
ICTTC224A  Provide basic assistance to customers in relation to account inquiries
ICTTC225A  Process complex billing/account inquiries from customers
ICTTC226A  Handle to finality complex account matters, service severance and/or product return for default
PSPGOV603A  Develop a tender submission
PSPPROC602A  Direct the management of contracts
PSPPROC702A  Establish the procurement context

605 Units Listed